Your Questions Answered: From Ingredients to Ordering and Wholesale
Use the menu below to quickly navigate to answers about our ingredients, how to prepare your order, delivery info, wholesale supply, legal disclaimers and more.
Browse Our FAQs by Topic
About Mpanadas
What is an empanada?
Where are our empanadas made?
Do you use fresh ingredients?
Who is behind our empanadas?
What makes our empanadas different?
Product Info & Ingredients
What sizes of empanadas do you offer?
Do you offer vegan empanadas?
Do you offer vegetarian empanadas?
Are your empanadas gluten free?
Are your empanadas halal?
What allergens are in your empanadas and salsas?
How do I identify flavours inside each empanada?
Cooking & Preparation
Are your empanadas cooked or raw?
Do the empanadas come cooked?
How do I cook the empanadas?
Can I freeze the empanadas?
Can I freeze them again after cooking?
Can I reheat leftover baked empanadas?
How do I reheat leftovers?
What’s the shelf life of empanadas and sauces?
How many empanadas should I order?
Are your empanadas vacuum sealed?
Salsas & Sauces
Salsas & Sauces
What sauces do you offer?
How long do salsas last?
Delivery & Orders
Where do you deliver?
Do you offer home delivery?
Do you ship internationally?
Is it safe to order from Mpanadas?
How are frozen empanadas shipped?
What’s in the box?
How long will delivery take?
Can I leave a gift message?
What payment methods do you accept?
Can I edit or cancel my order?
Can I get a VAT invoice?
Can I customise my order?
What is your packaging made of?
Wholesale, Catering & Events
How can I order for my café, restaurant, or event?
Do you offer catering for events?
Do you sell wholesale to restaurants or cafés?
Do you offer private label?
Can I sell your empanadas under my own brand?
Do you have a minimum wholesale order?
Do you offer cooking instructions for restaurants?
Can I request a custom flavour?
Future Products & Plans
Do you sell other Venezuelan dishes?
Will you offer gift cards?
Do you offer subscriptions?
Can I subscribe to monthly deliveries?
Where can I find Mpanadas in person?
Legal & Disclaimers
Do you offer returns?
What’s your refund policy?
Are your products allergen free?
Do you guarantee your products for resale?
Do you ever change your products?
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