Frequently Asked Questions

Your Questions Answered: From Ingredients to Ordering and Wholesale

Use the menu below to quickly navigate to answers about our ingredients, how to prepare your order, delivery info, wholesale supply, legal disclaimers and more.

Browse Our FAQs by Topic

    About Mpanadas

    What is an empanada?

    Where are our empanadas made?

    Do you use fresh ingredients?

    Who is behind our empanadas?

    What makes our empanadas different?

    Product Info & Ingredients

    What sizes of empanadas do you offer?

    Do you offer vegan empanadas?

    Do you offer vegetarian empanadas?

    Are your empanadas gluten free?

    Are your empanadas halal?

    What allergens are in your empanadas and salsas?

    How do I identify flavours inside each empanada?

    Cooking & Preparation

    Are your empanadas cooked or raw?

    Do the empanadas come cooked?

    How do I cook the empanadas?

    Can I freeze the empanadas?

    Can I freeze them again after cooking?

    Can I reheat leftover baked empanadas?

    How do I reheat leftovers?

    What’s the shelf life of empanadas and sauces?

    How many empanadas should I order?

    Are your empanadas vacuum sealed?

    Salsas & Sauces

    Salsas & Sauces

    What sauces do you offer?

    How long do salsas last?

    Delivery & Orders

    Where do you deliver?

    Do you offer home delivery?

    Do you ship internationally?

    Is it safe to order from Mpanadas?

    How are frozen empanadas shipped?

    What’s in the box?

    How long will delivery take?

    Can I leave a gift message?

    What payment methods do you accept?

    Can I edit or cancel my order?

    Can I get a VAT invoice?

    Can I customise my order?

    What is your packaging made of?

    Wholesale, Catering & Events

    How can I order for my café, restaurant, or event?

    Do you offer catering for events?

    Do you sell wholesale to restaurants or cafés?

    Do you offer private label?

    Can I sell your empanadas under my own brand?

    Do you have a minimum wholesale order?

    Do you offer cooking instructions for restaurants?

    Can I request a custom flavour?

    Future Products & Plans

    Do you sell other Venezuelan dishes?

    Will you offer gift cards?

    Do you offer subscriptions?

    Can I subscribe to monthly deliveries?

    Where can I find Mpanadas in person?

    Legal & Disclaimers

    Do you offer returns?

    What’s your refund policy?

    Are your products allergen free?

    Do you guarantee your products for resale?

    Do you ever change your products?

    Fancy browsing our online shop? View our full selection of empanadas

    Still Have Questions?

    Customers Go Wild For Our Empanadas

    Mpanadas & Salsas place picture
    5.0
    Based on 73 reviews

    Custom Orders Welcome!

    If you have a demand for particular fillings then let us know and we can produce made to order custom empanadas 

    Reach Out for Empanadas

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