Frequently Asked Questions

Your Questions Answered: From Ingredients to Ordering and Wholesale

Use the menu below to quickly navigate to answers about our ingredients, how to prepare your order, delivery info, wholesale supply, legal disclaimers and more.

Browse Our FAQs by Topic

    About Mpanadas

    What is an empanada?

    Where are our empanadas made?

    Do you use fresh ingredients?

    Who is behind our empanadas?

    What makes our empanadas different?

    Product Info & Ingredients

    What sizes of empanadas do you offer?

    Do you offer vegan empanadas?

    Do you offer vegetarian empanadas?

    Are your empanadas gluten free?

    Are your empanadas halal?

    What allergens are in your empanadas and salsas?

    How do I identify flavours inside each empanada?

    Cooking & Preparation

    Are your empanadas cooked or raw?

    Do the empanadas come cooked?

    How do I cook the empanadas?

    Can I freeze the empanadas?

    Can I freeze them again after cooking?

    Can I reheat leftover baked empanadas?

    How do I reheat leftovers?

    What’s the shelf life of empanadas and sauces?

    How many empanadas should I order?

    Are your empanadas vacuum sealed?

    Salsas & Sauces

    Salsas & Sauces

    What sauces do you offer?

    How long do salsas last?

    Delivery & Orders

    Where do you deliver?

    Do you offer home delivery?

    Do you ship internationally?

    Is it safe to order from Mpanadas?

    How are frozen empanadas shipped?

    What’s in the box?

    How long will delivery take?

    Can I leave a gift message?

    What payment methods do you accept?

    Can I edit or cancel my order?

    Can I get a VAT invoice?

    Can I customise my order?

    What is your packaging made of?

    Wholesale, Catering & Events

    How can I order for my café, restaurant, or event?

    Do you offer catering for events?

    Do you sell wholesale to restaurants or cafés?

    Do you offer private label?

    Can I sell your empanadas under my own brand?

    Do you have a minimum wholesale order?

    Do you offer cooking instructions for restaurants?

    Can I request a custom flavour?

    Future Products & Plans

    Do you sell other Venezuelan dishes?

    Will you offer gift cards?

    Do you offer subscriptions?

    Can I subscribe to monthly deliveries?

    Where can I find Mpanadas in person?

    Legal & Disclaimers

    Do you offer returns?

    What’s your refund policy?

    Are your products allergen free?

    Do you guarantee your products for resale?

    Do you ever change your products?

    Fancy browsing our online shop? View our full selection of empanadas

    Still Have Questions?

    Customers Go Wild For Our Empanadas

    Mpanadas & Salsas place picture
    5.0
    Based on 57 reviews
    powered by Google
    jake watkins profile picture
    jake watkins
    5 months ago
    Fantastic Empanadas. Would 100% eat again. 🙂
    Danny Glock profile picture
    Danny Glock
    5 months ago
    Absolutely lovely ! Fantastic flavours, and service
    Aaron Jordan profile picture
    Aaron Jordan
    5 months ago
    Camilo moura profile picture
    Camilo moura
    5 months ago
    I love it… I’ll definitely get more.
    Lerwin Paz profile picture
    Lerwin Paz
    6 months ago
    Sabrina Garcia profile picture
    Sabrina Garcia
    7 months ago
    I’m from Miami and I moved to the UK 2 years ago and I miss empanadas so much so when I found Mpanadas I was so excited. They were transported very well in a cooler with freezer blocks. Everything was super fresh when It got here. I put them straight into the freezer and the sauces in the fridge. And the next day I cooked them in the air fryer for 10 minutes and they were absolutely perfect. So much flavour and the sauces were out of this world. Check out my TikTok I made a video about it from how excited I am TikTok.com/Sabrina.Savage!!
    chelsea pinto profile picture
    chelsea pinto
    7 months ago
    Absolutely delicious! The empanadas were mouthwateringly tasty, and the selection of sauces was exceptional. 10/10 — I’ll definitely be ordering again!
    Jordan Carter profile picture
    Jordan Carter
    8 months ago
    Absolutely Love all the empanadas on offer! They are so good for a quick snack and even better that they freeze and reheat perfectly for lunch! Also amazing service and people, would highly recommend
    Keith Fox profile picture
    Keith Fox
    8 months ago
    Friendly, efficient and personable service.
    First tried Mpanadas at a trade show recently…..and have just made my first purchase, as snacks for a family get together at the weekend.
    Looking forward to enjoying a selection of the products and sharing them with family.
    The warmth of the empanadas is only second to the warmth of the hearts of the people who make them. The family who makes these empanadas make them with love and you can tell the difference. Each flavour of empanada makes you want to go in for 4ths, 5ths, 6ths and the sauce…. THE SUACE!!! to die for. wether you need to cater you next event, or stay home snacking Mpanadas are the way to go.
    Photo from customer review
    Mpanadas is the best empanada in the UK, whether for breakfast or for a celebration. Highly recommended. Their delivery service is extraordinary, so you can enjoy their empanadas and sauces nationwide.
    Photo from customer review
    victor diaz profile picture
    victor diaz
    10 months ago
    Congratulations to the Mpanadas family for their dedication in creating such a delicious empanadas and Salsas really amazing experience to devour a tasteful product and having the chance for home delivery is a great plus for us the client ,Congratulations again keep it up.
    Graciela Romero profile picture
    Graciela Romero
    11 months ago
    Easy to order , delivered in two day!
    Tasty crunchy cooked in Airfryr !!
    Excellent!! 🫶🏼🫶🏼😍🙌🙌🙌 I recommend it with my eyes closed 😋
    Esther Moronta profile picture
    Esther Moronta
    11 months ago
    The best empanadas I've ever tried, with a delicious and generous filling, very tasty, and finger-licking sauces. I'll definitely be back! Because they're simply a perfect combination of crispy dough, well-balanced fillings, and artisanal sauces bursting with flavor.
    Every bite took me straight home with its authentic flavors that warm the soul, and the sauces, oh my gosh, the sauces, the "perfect" finishing touch. My experience in terms of quality, fair prices, and prompt service, I can sum it up in one word: EXCELLENT...
    P.S.: I absolutely loved their gourmet empanadas.
    O’Neill Carty profile picture
    O’Neill Carty
    11 months ago
    Absolutely delicious empanadas and easily the best I’ll ever have!!! There were so many tasty options to choose from, but I went with the cheese and beef molida, and wow… the flavour was unlike anything I’ve tried before. Paired with the garlic dip, it was next level. A definite must try!
    the best empanadas i have ever tried. truly authentic to latin american culture
    The best Empanada !!
    we love it so much !!
    these empanadas are absolutely delicious!, the flavor is rich and authentic, with a perfect balance of crispy exterior and savory filling. truly a tasty treat that i highly recommend to anyone craving a flavorful snack or meal.
    Outstanding empanadas, the best I’ve ever had. Crunchy and satisfying on the outside, perfectly cooked and seasoned fillings. All the salsas are homemade and each one is delicious. Not to mention the incredible people behind all the magic, you can really taste the love they put into their food.
    Gaby Dale profile picture
    Gaby Dale
    12 months ago
    The Empanadas are so crunchy and packed with flavour. Not to mention the incredible sauces that go with it- highly recommended and would try again!!! 🫶🏼

    Custom Orders Welcome!

    If you have a demand for particular fillings then let us know and we can produce made to order custom empanadas 

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